Hello and thank you for sharing your feedback! We certainly remember your order, and we're glad we could replace your fragrances without any additional charges, even though your packages arrived opened despite being double-sealed. As communicated in our email exchange, the previously backordered Rosa is now back in stock. Your complimentary shipment will be sent via USPS by tomorrow. Kindly remember to contact your local post office to inform them about the condition of your package upon arrival.