FAQs

Q: What does this product do?

A: Aromex Air is an aroma disinfectant company geared towards preventing the spread of airborne microbes and eliminating odors within vehicles, businesses and homes.

Q: How long does one 125ML Scent last?

A: We recommend using sparingly with water (no tap water). The car diffusers have two modes. The blue setting is a continuous flow, the pink setting is intermitted (recommended setting to conserve your oil) and the red setting turns off the diffuser. Our 500ML can last 2-3 months.

Running your home or vehicle diffuser for 10 minutes to an hour (depending on the square footage) to disinfect and deodorize your space is all that’s needed. One refill should last about 2-3 weeks if your diffuser is used daily.

Q: Which fragrance(s) do you recommend for milder scents?

A: Lavender Mist, Fruit Blend, Blue Dream, Pink Rose, Lemon Rain, Botanical Blend

 Q: Which fragrance(s) do you recommend for heavier scents?

A: Malibu Evergreen, Cool Breeze, Royalty, Cherry, Green Clover

Q: Do I need a cigarette lighter in my vehicle for the vehicle diffuser to work?

A: No. We carry two car style diffusers. Our USB Style Car Diffuser is to be plugged into the cigarette lighter and our Luxury Style Diffuser is portable using USB. It can sit in the cupholder of your vehicle or be carried into the home or office. 

Q: My cigarette lighter is located in an awkward place. Will the USB Car Diffuser fit in my vehicle?

A: Yes, in most cases. The body of the diffuser is adjustable and can adapt to most spaces. 

Q: Can this product be poured or wiped directly onto a surface?

A: No, we do not recommend wiping, spraying or pouring solutions directly on any surface.

Q: How do I maintain my diffuser?

A: To keep your diffuser running smoothly we recommend periodically cleaning the filter (recommended for USB diffusers) with warm water (squeezing all excess water out of the filter before putting it back in) after every refill. See instructions for more details.

Home and business office diffusers should be cleaned inside with a warm clean cloth every third use. We also highly recommend only using a cap full of our scent for your first use. Your second and third use we suggest only adding water to diffuse any excess oil that remains in the diffuser. If you prefer to add oil for each use, please wipe the diffuser out with a warm clean cloth before adding fresh water and a cap full of our scent. This will ensure the longevity of your diffuser.  

Q: Can I use other oils in the diffuser?

A: We highly recommend Aromex Air products to be added to the diffuser as they are perfectly mixed to maximize its purpose and to help prevent the clogging of your diffuser. However, if you have an essential diffuser made of glass, ceramic, metal or corrosion resistant plastic than you may use our oils in your diffuser. 

Q: Is this product safe to use are children and pets?

A: We recommend for children are Lavender Mist, Cool Breeze and Lemon Rain. We suggest for cats, Royalty and Lavender Mist. For dogs we recommend, Lavender Mist, Lemon Rain and Royalty.

Q: Is the product safe to use around pregnant women?

A: We suggest Lavender Mist, Evergreen, Botanical Blend. However, we strongly advice pregnant women consult with their doctor before using any essential oils. 

Q: Can the Aromex Air solutions be used in other diffusers?

A: Yes, at your own risk as this is not supported by our return policy.

Q: Do I need to add water to the Aromex Air solutions before using?

A: Yes, we recommend adding water to the diffuser first than adding a cap full of our scents. 

Q: Do you offer wholesale opportunities?

A: Yes. Simply email us at aromexair@gmail.com to inquire.