FAQs

Q: What does this product do?

A: AromexAir is an aroma disinfectant company geared towards preventing the spread of airborne microbes and eliminating odors within vehicles and homes.

 

Q: How long does one refill last?

A: We recommend using sparingly. The car diffusers have two modes. The blue setting is a continuous flow and the red setting turns off and on automatically.

 

Running your home or vehicle diffuser for several minutes to disinfect and deodorize your vehicle is all that’s needed. One refill should last about a week.

 

Q: Which fragrance(s) do you recommend for milder scents?

A: Lavender Mist, Fruit Blend, Blue Dream, Pink Rose, Lemon Rain

 

Q: Which fragrance(s) do you recommend for heavier scents?

A: Malibu Ever Green, Cool Breeze, Royalty, Cherry, Botanical Blend & Green Clover

 

Q: Do I need a cigarette lighter in my vehicle for the vehicle diffuser to work?

A: Yes. However, please follow us on social media to get information about upcoming innovative  products where this may no longer be needed.  

 

Q: My cigarette lighter is located in an awkward place. Will this fit?

A: The head of the diffuser is adjustable and can adapt to most spaces.

 

Q: How long do I need to leave it in for the disinfected process to happen?

A: We recommend running your diffuser for ten (10) minutes upon entering or before exiting your vehicle. Then, allowing the air to clear for about thirty (30) minutes.

 

Q: Can this product be poured or wiped directly onto a surface to disinfect?

A: No, we do not recommend wiping, spraying or pouring of these solutions directly on any surface.

 

Q: How do I maintain my diffuser?

A: To keep your diffuser running smoothly we recommend periodically cleaning the filter with warm water (squeezing all excess water out of the tube before putting it back in) after every refill. See instructions for more details.

 

Q: Can I use other oils in the diffuser?

A: No, we only recommend AromexAir products to be added to the diffuser as they are perfectly mixed to maximize its purpose and to help prevent the clogging of your diffuser.

 

Q: Is this product safe to use around pregnant women, children and pets?

A: Yes, our products are safe and beneficial to use around children and pets; however, we encourage pregnant women to consult with their doctor before using any of our products.

 

Q: Can the AromexAir solutions be used in other diffusers?

A: Yes, at your own risk as this is not supported by our return policy.

 

Q: Do I need to add water to the AromexAir solutions before using?

A: No, all products are ready to use and no additional water is needed.

 

Q: How do I become a Distributor or Sales Representative for AromexAir?

A: Simply email us at aromexair@gmail.com and we can get you started today!