Cancellation policy
Subscription Terms & Conditions
By purchasing a subscription, you agree to the following terms:
Subscription Commitment
All subscriptions require a minimum commitment of twelve (12) months from the date of the first processed order.
Businesses and commercial properties enrolled in our leasing program are subject to month-to-month subscription terms and conditions as outlined in the agreement signed prior to installation, with a 30-day written notice required for cancellation. For more information regarding your terms, please contact your sales representative directly.
Subscriptions cannot be canceled until:
- Twelve (12) subscription orders have been successfully processed, or
- The full twelve-month subscription balance has been paid in full through a one-time payment option.
Payment Options
Customers may choose one of the following payment methods at checkout:
- Recurring subscription payments, or
- One-time payment covering the full twelve (12) month subscription term.
Payment authorization is granted at checkout and will be charged according to the option selected.
Cancellation Policy
Cancellation requests submitted before completion of the 12-month commitment will not be approved.
Once the twelve (12) month term has been fulfilled:
- Subscriptions may be canceled through the CHAT communication found on the homepage of our website www.aromexair.com prior to the next billing cycle.
Failed Payments & Collections
If a subscription payment fails and remains unresolved:
- The account may be suspended
- Outstanding balances may be forwarded to a third-party collections agency
- Future purchases may be restricted
All associated fees, including collection and administrative costs, may apply as permitted by law.
Customer Responsibility & Acknowledgment
Customers are responsible for:
- Reviewing all Terms & Conditions before completing a subscription purchase
- Ensuring accurate billing and contact information
- Managing subscription options available through their customer account or communicate with our customer service via CHAT at www.aromexair.com.
By completing checkout, customers acknowledge that:
- They have reviewed and accepted the subscription terms
- They understand the twelve (12) month commitment
- They authorize charges according to the selected payment method
Checkout Disclosure
Subscription terms are clearly presented during the checkout process.
Proceeding with checkout confirms acceptance of all terms and conditions.
Dispute Prevention
Customers agree to contact our support team, via CHAT from our homepage at www.aromexair.com prior to filing any payment dispute or chargeback related to subscription orders.